Incorrect email settings, wrong email
passwords, unable to send and receive messages, there are different types of
problems that users experience with their BellSouth email account. If you are
using a BellSouth Email account but facing any such issue or your BellSouth
email not working at all, you can overcome these problems by following the
information provided below.
Guide to Fix “BellSouth Email Not
Working” Problem
NOTE: As AT&T has acquired BellSouth
corp, its email services are also now a part of AT&T email. Below mentioned
workarounds are according to AT&T email that are applicable for BellSouth
email.
11. Check your
Account Settings, Browsers, and Connectivity
If you are having issues with your BellSouth
email account and settings, you will need to make sure that your email:
- ·
Is
within the permitted email size limits.
- ·
Has
the correct recipient email address. If the email doesn’t include the correct
recipient email address, you may see a Failed
Delivery or Problem Found – Message
Not Sent notification message.
Once you have ensured the above-mentioned factors,
you can then follow these suggestions:
- ·
Log
out of your BellSouth email account, and again log in to it.
- ·
Check
the Spam folder of your email account for missing email messages.
- ·
Next,
you will need to review your settings. For this, you will need to select the
gear icon.
o
Blocked Addresses: Make sure that you have not blocked
addresses you are expecting to get an email message from.
o
Filters: Check and ensure that emails are
going to the right folder.
Check and Ensure Your
Account Hasn’t Been Hacked
The next thing you will need to make sure that
your BellSouth email account is not hacked. Your email account could be hacked,
if:
- ·
There
are missing email messages in your account.
- ·
You
are receiving emails from your own email address.
- ·
Receiving
complaints that spam emails are being sent from your email address.
- ·
You
are seeing a display name that is different from the one you configure.
1 2. Connectivity
or Browser Related Issues
If you are experiencing connectivity or browser
related issues with your BellSouth email account, you can consider the
following workarounds:
- ·
Try
accessing your BellSouth email account in a different browser. For example, if
you were accessing your email account in Google Chrome currently, try using
Mozilla Firefox or any other browser.
- ·
Make
sure that your web browser is accepting cookies. Also, clear the cookies and
cache from your browser regularly.
- ·
Check
whether or not JavaScript is enabled or not. If not, you will need to enable
and keep it up to date. You can find it in your browser settings or options.
- ·
Disable
browser enhancements tools like add-ons or plug-ins if they are causing issues
with your email account.
- ·
Make
sure to enable Adobe Flash Player in your browser and update it to the latest
version.
- · Check the Firewall Settings, Antivirus programs, and Anti-Spyware programs installed on your device. It has been found that sometimes these programs can also interfere with the web browser and email. Therefore, you will need to disable them. Make sure that you disable one program or setting at a time to known which app or program is exactly causing the issue.
13. Troubleshoot
Your Email Programs or Applications
NOTE: As AT&T keeps on upgrading
their email security, if you ever get your email through an email program
(sometimes known as an email client) or app, make sure that you are ready to
accept the changes.
·
Make
sure that you have an active internet connection that is working properly. If
you don’t have an internet connection, you will not be able to access your
email.
· Check
if there are any email messages present in your Outbox folder. If you find any,
consider removing them and try to send a new email.
·
Review
common email error codes (mentioned below) by signing out of your email from
all devices and programs, clearing cache and cookies, restarting your browser,
and signing in back to your account.
o
TAE
1, 2, 4, 6, 8, 14, 15, 21, or 46
o
Temporary
Error 17
o
Error
'O3Farm'
o
Launch
FFC-1
o
LaunchEmptyResponse
Email Protocol
|
IMAP
|
POP
|
Inbound Server
|
imap.mail.att.net
|
inbound.att.net
|
Inbound Port
|
993
|
995
|
SSL
|
Yes
|
Yes
|
Outbound Server
|
smtp.mail.att.net
|
outbound.att.net
|
Outbound Port
|
465 or 587
|
465
|
14. Sign-in
Related Issues
Password Not Working on your
Smartphone
If you have recently change the email password
of linked your email to your User ID, you will need to update your password on
all the devices you use to access your email account.
Unable to Find the ID and Password
Combination
You should ensure that you are entering the
correct ID and Password. Due to security reasons, AT&T may lock your
BellSouth email account after noticing too-many sign-in attempts. In such a
case, you can wait for an hour. Alternatively, you can also reset the password
of your account.
Your BellSouth Email Account is not
Active
If you received a notice fromAT&T Internet
Services Security, it means that your email account is flagged for sending
excessive spam. The security of your email account is compromised. You will
need to contact AT&T to get your account reactivated.
So, these are the different workarounds that will help you in fixing “BellSouth Email is not working” problem & if you need expert help, So you can contact Bellsouth customer service phone number helpline to speak with bellsouth email professionals.
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