Whether you have a lot of email accounts to maintain or you just don’t need your Comcast email account anymore. Whatever be the reason that you want to delete your Comcast email account, it is important to always take a backup of your important emails, documents, photos, contacts. This is important because once you delete your Comcast email account, all the items it contains will also be removed permanently, and you will not be able to recover anything from it. Below you can find the information on how to delete the Comcast Email account.
Guide to Delete Comcast Email Account
NOTE: Comcast’s name has been replaced with Xfinity for its various products,
As long as you will be using the Comcast services, you will be provided a Comcast email account. If you wish to delete your Comcast email account permanently, you will either need to simply stop using it or cancel Comcast services. If you wish to cancel the Comcast account, you can do so by following these instructions.
To Cancel Comcast
· First, you will need to call Comcast Retention at 1 800 XFINITY.
· You will need to give a reason for canceling Comcast service. For example: moving out of the city.
· Then, you will need to make sure that you will be returning all your Comcast equipment. Your request will be accepted by the Comcast representative.
· While your request will be taken by Comcast representative, make sure to call them back and double-check for everything.
· After that, you will be notified as to when your Comcast services will be canceled.
NOTE: As there is not just a single phone number for the retention department, you may get confused as to which phone number to use. In such a case, it is best to call on their main number (1 800 XFINITY or 1 800 COMCAST or the one you see on the bill). Simply answer the menu by saying that you wish to cancel the service.
Generally, when you cancel the Comcast services, it doesn’t delete your email service right away along with the service. You will be able to access your Comcast email address if you will log into your account in the 90 days before disconnecting your service. And, your Comcast email will remain active as long as you access it at least once every nine months.
So, these are the steps that will help you delete your Comcast email account. However, if you were looking to delete an Xfinity ID, you can do so easily by following the information provided below.
Removing an Xfinity ID
When you delete an Xfinity ID, it permanently deletes the Xfinity ID of the secondary user along with all settings and preferences for this user will be removed. Removing a secondary ID will also make you lose emails, voicemails, and other information linked with the ID. Therefore, make sure to print or save copies of all the things you wish to keep. In case ID is associated with one or more accounts, it will not get deleted, and it will lose access to the account it was deleted from.
NOTE: In case there will be any scheduled payments associated with the ID, they will need to be canceled first to delete the ID. Also, only primary users will be able to remove an Xfinity ID.
To Delete a Secondary ID
1. First, you will need to sign in to My Account (http://login.comcast.net/login) as the primary user.
2. Next, you will need to go to the Users tab and find the user you wish to delete.
3. Then, you will need to click on the Edit option located next to their name.
4. After that, click on the Remove option to delete the ID from your account.
5. When asked to confirm the deletion of the user, you will need to click on the Remove User option.
Although you can delete a secondary ID, you can also change the roles of the user on your account if you want. Below are the steps that you will need to follow to change the user role.
1. Start by signing in to My Account (http://login.comcast.net/login) as the primary user.
2. Next, you will need to click on the Edit option next to the user for whom you would like to change the role.
3. Then, under the User Role section, you will need to click on the Edit option located to the right-hand side of the current user role.
4. After that, select the role you would want to assign the user and then click on the Save option.
5. Once the role is assigned successfully, you will see a confirmation message on the screen.
So, this is all the information that you will need to delete the Comcast email account. For any help contact Comcast email customer support service phone number to fix your email problem.