if you have connected your devices using HDMI cables to watch movies and TV shows,it is necessary to ensure that your device supports the copy and content protection known asHigh-bandwidth Digital Copy Protection(HDCP). If the Roku player detects that the HDMI linking your playerto your TV, soundbar, or audio/video receiver does not support HDCP, an "HDCP Error Detected" message may appear on your screen. Similarly, if you are watching the Roku Channel on your computer using an external monitor, and your Roku device detects that either the HDMI cable or monitor does not support HDCP, you may still see an "HDCP Error Detected" message on your screen. To know how to fix the HDCP error on your Roku device, go through the different workarounds provided below.
Guide to Fix HDCP Error in Roku
About HDCP
HDCP isbasically a copy and content protection standard used by the TV and Movie industry. This protection standard has been in use for quite a long time, its early stages were responsible for preventingone from copying commercial VHS tapes.
Ways to Fix "HDCP Error Detected" on your
Roku player
If you are seeing the "HDCP Error Detected" message when trying to stream HDR or 4K UHD content in particular on your Roku player, you can follow the below mentioned workarounds to overcome the problem.
In case you are seeing the error screen when trying to watch any content on your Roku player, you will need to follow these set of instructions to overcome the issue.
· To begin with, you will first need to unplug each end of the HDMI cable on your Roku player and AVR, TV, or soundbar.
· Next, you will need to turn off your AVR, TV, or soundbar, and then unplug its power cord from the power outlet.
· Then, you will need to unplug the power cord from your Roku player.
· Once you disconnect the cables as suggested above, you will then need to reconnect both ends of the HDMI cable and make surethat each connector is connected firmly and securely to the relevant port.
· After that, you will need to reconnect the power cord to your AVR, Soundbar, or TV and your Roku player. Then, wait for a few seconds to let both devices to power on (you may need to press the Power buttonon your AVR, Soundbar, or TV remote to turn them on).
· Once you have turned on your devices, you can then try viewing the content again, and not HDCP error will appear on your screen.
In most of the cases, following the above-mentioned instructions should help you fix the HDCP error in your Roku device, however, if the problem persists, you can try the additional workarounds provided below.
· Sometimes the problem can be with the HDMI port you are using. Therefore, it is suggested to try using a different HDMI input on yourSoundbar, AVR, or TV.
· If the HDMI cable is very old, consider replacing it with a new HDMI cable. Wear and tear may cause an issue with the HDMI cable over a period of time. Also, try to keep the length of the HDMI cable less than 6 feet. Doing so will ensure that the new cable will be less prone to getting any sort of physical damage regularly.
· In case you have an HDMI switch,Soundbar, or AVR, you can try connecting your Roku player directly to your TV.
Note:As not all the HDMI switches available are compatible with HDCP, so make sure that the HDMI switch you have or you are planning to buy supports HDCP.
· Alternatively, you can also try connecting another TV that supports HDCP.
· In case you are using a computer monitor, you can try connecting a TV that supports HDCP.
· You can also try changing the display settings on your Roku player. Display settings are available under Settings>Display type.
· If you are seeing the "HDCP Error Detected" message on your screen for the first time after configuring your Roku player, it is important to check whether or not Soundbar, AVR, or TV supports HDCP.
NOTE: Make sure to review online documentation for each device, or you reach to the equipment manufacturer for more information.
If You Are Settings "HDCP Error Detected" on Your Computer
If you are seeing the "HDCP Error Detected" message when trying to accessthe Roku Channel using your external computer monitor, you will need to disconnect the HDMI cable on your external monitor and try accessing the same content using your computer screen. If doing so allows you to watch the Roku channel without any sort of error, you will need to reconnect the HDMI cable and ensure that each connector is attached firmly and securely to the relevant port. However, if you are still seeing the "HDCP Error Detected" message, try the following workarounds:
· Try to connect your external monitor using a different HDMI input.
· As the problem can also be occurring due to damage to the HDMI cable, you can try using a different HDMI cable. If you are able to watch the content, then consider replacing your HDMI cable. Make sure that the length of the HDMI cable is no more than 6 feet to avoid damage or tangling.
· You can also go for another external monitor that supports HDCP.
· You can consider connecting your computer to a TV that is compatible with HDCP.
· In case you are seeing the "HDCP Error Detected" message for the first time after connecting your system to an external monitor, it is suggested to make sure that both the devices support HDCP.
NOTE: Make sure to review online documentation for each device, or you reach to the equipment manufacturer for more information.
So, these are the different workarounds that can help you fix the HDCP error in your Roku device when trying to watch any content. You can also dial toll free customer support number of Roku to fix your issues.
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