How to Fix "Not Getting Emails in MSN Email" Issue?

 

When having trouble with not getting emails in MSN email, it is suggested to first log in at http://www.outlook.com with the account in which you are experiencing the problem. This is suggested to check whether or not you are able to view your emails. If you can see your emails on the Outlook.com website, then t means that the problem with your MSN email is occurring due to a synchronization process. To know how to fix the "not getting emails in MSN email" problem for different versions of Windows, go through the information provided below.

Guide to Fix "Not Getting Emails in MSN Email" Problem

In order to overcome the email synchronization problem in your MSN email, you will need to rename the .sdf (sync files) from the database folder on your computer. To perform this task, you will need to follow the instructions listed below on how to rename the .sdf files in your computer database. In most of the cases, renaming this file helps fix your email related issues.

NOTE: Before you follow the below-mentioned instructions to rename the SDF files in the database folder, It is strongly suggested to take a back up of Archived emails stored in the "Folder on my computer". Once you have taken the backup, you can follow the instructions provided below.

For Windows 8

Note: Make sure to logout from MSN and then close all the program before following the instructions provided below:

1.       To begin with, you will need to click on the Start option located in the lower-left corner of the screen.

2.       Next, you will need to click on the Search option located in the upper right-hand corner

3.       Then, in the Search box, you will need to enter the following:

 

%USERPROFILE%\AppData\Local\Microsoft\MSN

 

4.       After entering it, you will need to press the ENTER key on your keyboard. This will open the MSN folder on your screen.

5.       In the MSN folder, you will need to do the following (when you can't find the db30 folder):

·         First, you will need to click on the ‘Organize’ option, then select the ‘Folder and Search options’ on the screen and click on the ‘View’ tab

·         Next, you will need to select the ‘Show hidden files and folders’ option.

·         Then, you will need to deselect the checkbox next to Hide extensions for known file type’ and Hide protected operating system files options option.

·         After that, you will need to click on the Apply option and then on the OK option.

·         Finally, you will see the db30 folder inside the MSN folder.

Now, you will need to open the db30 folder and then look for files that end as msn-com.sdf and msn-com_JMF.sdf. You will need to right-click on these files and select the Rename option. Then, simply add .old after .sdf to both the files (For example, Msn-com.sdf.old) and exit from the db30 folder.

After that, you will need to sign into Msn and wait for at least 30- 40 minutes for the emails to get completely synchronized.

For Windows Vista/Windows 7

Note: Make sure to logout from MSN and then close all the program before following the instructions provided below:

1. To begin with, you will first need to click on the Start option located on the lower-left corner of the screen.

2. In the Search field, you will need to enter the following path:

%USERPROFILE%\AppData\Local\Microsoft\MSN

3. Next, you will need to press the Enter key on your keyboard. This will open the MSN folder on your screen:

4. Once you are in the MSN folder, you will need to do the following (when you can't find the db30 folder):

·         Go to Organize > Folder and Search Options, and click the View tab on the screen.

·         Next, you will need to select the Show hidden files and folders option.

·         Here, you will need to deselect the Hide extensions for known file types and Hide protected operating system files options.

·         Then, you will need to click on the Apply button and then on the OK button. This will display the db30 folder inside the MSN folder.

·         Now, you will need to open the db30 folder and look for files that end as msn-com.sdf and msn-com_JMF.sdf.

·         Next, you will need to right-click on both the files (one at a time) and select the Rename option from the menu. Then, you will need to add ".old" after .sdf for both files (for example, Msn-com.sdf.old).

·         Once you are done renaming the db30 folder, close it.

·         After that, you will need to sign into MSN and wait for at least 30- 40 minutes for the emails to get synchronized.

For Windows XP

Note: Make sure to logout from MSN and then close all the program before following the instructions provided below:

1. On your Windows XP system, you will first need to go to the Start option and then to the Run option.

2. In the Run field, you will need to enter the following path and click on the OK button.

%USERPROFILE%\Local Settings\Application Data\Microsoft\MSN

3. As you will click on the OK button, this will open the MSN folder on your screen.

4. In the MSN folder, you will need to perform the following steps when can't find the db30 folder:

·         Go to Tools > Folder options > View tab.

·         Next, select the Show hidden files and folders option.

·         Then, you will need to deselect the Hide extensions for known file types option.

·         After that, simply click on the Apply button and then on the OK button.

·         This will make the db30 folder appear inside the MSN folder.

·         Now, you will need to open the db30 folder and look for a file that ends as msn-com.sdf and msn-com_JMF.sdf.

·         After that, right-click on both the files and select the Rename option from the menu. Then, you will simply need to add ".old" after .sdf for both the files (for example, Msn-com.sdf.old).

·         Finally, close the db30 folder.

5. Now, you can try signing in to Msn and wait for at least  30- 40 minutes for the emails to get synchronized.

 

So, these are the workarounds that can help you fix the "not getting emails in MSN email" problem on different versions of Windows. For any help contact MSN customer service helpline number to directly speak with MSN email experts.

How Do I Recover My SBCGlobal Email Password?

 

“Since I’ve been frequently resetting my SBCGlobal email address password, I don’t remember it anymore, which is why I’m locked out of the email account. How do I recover my SBCGlobal email password?”

 

If you are going through a similar situation and are looking for a quick solution, you have reached the right spot. We will talk about the workarounds to retrieve your password. Also, we will shed some light on the procedures to change the SBCGlobal email password.

 

How to Recover SBCGlobal Email Password?

 

Since Southwestern Bell Telephone Company (SBCGlobal) is a wholly-owned subsidiary of AT&T, you will have to visit the AT&T site. Take a look at the following steps –

·        Visit the SBCGlobal email forgot password page (AT&T official website) and click on the link.

·        You will be prompted to enter the SBCGlobal email address and your last name.

·        Click “Next”.

·        Click “OK”.

·        From the drop-down menu, you need to choose the password recovery option.

·        Click on the “Security Questions” option and give appropriate responses/ answers.

·        After following the prompts shown on the screen, you need to create a new password.

·        Re-enter the password to confirm the password.

·        Click “Yes” to save the changes.

 

You are good to go. Get access to your account and start sending/ receiving emails from your clients and colleagues.

 

How to Recover SBCGlobal Password without Security Question?

 

Don’t remember the security questions? That’s fine! You can still recover your password.

·        Launch your web browser and go to the AT&T sign-in page.

·        On this page, you will need to click on the “Forgot password” link.

·        The password reset page will open. Tick the password box and enter your SBCGlobal email address and your last name.

·        Enter the CAPTCHA code and click “Continue”.

·        From the options given, you need to choose the option “Send me a temporary password”.

·        You will receive a temporary password on your recovery email address (previously registered).

·        Log into your alternate email address to note down the password sent by AT&T.

·        Use the temporary password to log into your SBCGlobal account and change the password eventually.

 

Top Tips to Change SBCGlobal Email Password

 

Remember, your computer not only stores but also provides access to various sensitive and important information. Safeguarding your account as well as the valuable data should be on high priority. When it comes to security, you should change your SBCGlobal password quite frequently. There are numerous benefits of changing your password regularly –

·        Prevents Constant Access: When you don’t change your password at regular intervals, hackers may try to sneak peek into your account, hence your account will be at risk.

·        Limits Breaches to Multiple Accounts: Using the same account for multiple accounts? Hackers may jeopardize your online existence. Re-using your password increases the risk of access to your account.

·        Get Rid of Saved Passwords:Did someone steal your device? Access a different system to change the password immediately before someone gains access to your saved password and steal important information.

 

Here are the top tips to change the password when you know it.

·        Access the login page of your SBCGlobal email account.

·        Use the login credentials (username or email address and password) to sign in to your account.

·        Go to “Settings”.

·        Click on the “Change Password” option.

·        You will be prompted to enter the email password (current) and click “OK”.

·        Enter the new password and click “OK”.

·        This will save your new password.

 

You have successfully changed the password. Login with your new password and enjoy sending and receiving emails without a threat from hackers.

 

Do you need a helping hand? SBCGlobal has a team of highly-skilled and certified professionals who can help you with all kinds of technical assistance. All you have to do is to dial the customer care number, talk to the technicians, and get an instant aid.

 

What are you waiting for? For technical help, dial the toll free SBCGlobal Customer Support number! The knowledgeable individuals are available for round the clock.

How To Set Up BellSouth Email on Windows Live Mail Using IMAP or POP3

 You are provided a BellSouth email account when you purchase one of their services such as Telephone, Internet, or Television. While you can easily access your Bellsouth email account using a web browser to send and receive emails, however, if you are looking to access it using a third-party email client such as Windows Live Mail, you will need to have the required email settings. To know the Bellsouth email settings for Windows Live Mail and how to use them to configure your email account, go through the information provided below.

BellSouth Email Settings for Windows Live Mail

There are two protocols available for the configuration of your BellSouth email account on Windows Live Mail – POP3 and IMAP. You can use either of them to configure your account. Information for both email protocolsare as follows:

NOTE: As BellSouth email is now a part of AT&T, the following email settings are provided accordingly.

Email Protocol	IMAP	POP3
Inbound Server	imap.mail.att.net	inbound.att.net
Inbound Port	993	995
SSL	Yes	Yes
Outbound Server	smtp.mail.att.net	outbound.att.net
Outbound Port	465 or 587	465

 

So, now as you have information on the BellSouth email settings for both IMAP and POP3 protocol, you can follow the instructions provided below to set up your account.

Set up Windows Live Mail for AT&T Email

If you are setting up your email account for the first time or on a new computer, you will need to follow these steps:

1.       On your computer, open the Windows Live Mail email program. Once it gets opened, you will need to select the Add e-mail account option.

2.       On the next screen, you will need to follow these steps:

·         Enter your complete AT&T email address in the provided field.

·         Enter your secure mail key for your password.*

·         Enter your name as you want it to display to others.

·         Make sure to select the checkbox next tothe Remember password option.

3.       Next, you will need to select theManually configure server settings for this e-mail account option, and then click on the Nextbutton.

4.       Then, you will need to enter the following information in the Incoming Server section on your screen:

·         Account Type: Select IMAP or POP3.

·         Incoming Server: Enter imap.mail.att.net (IMAP) or inbound.att.net (POP3).

·         Then, you will need to select the checkbox next toThis server requires a secure connection (SSL)option.

·         Also, make sure thatSign on using option displays Clear text authentication.

5.       After that, you will need to complete the Outgoing Server section on your screen using the following information:

·         Outgoing server: Enter smtp.mail.att.net (For IMAP) or outbound.att.net (For POP3).

·         Next, make sure to select the checkbox next toThis server requires a secure connection (SSL) and My outgoing server requires an authentication option.

6.       Finally, you will need to select theNext and then the Finishbutton. Your BellSouth Email account will get configured to the Windows Live Mail program.

Use a secure mail key

As AT&T email is soon going to upgrade its security,if you are using Windows Live Mail for accessing your email account, make sure to update your email settings and create a secure mail key to set up or update your AT&T email in Windows Live Mail.

To Verify or update settings for AT&TdEmail

If you already have an email account configured in your Windows Live Mailbut wish to update your email account using your secure mail key, you can follow these steps:

1.       To begin with, you will first need to right-click on your AT&T emailin the Windows Live Mail program and select theProperties option.

2.       Next, you will need to include the following information on your screen in the General tab:

·         Make sure to verify your Name and Email address.

·         Also, make sure that the checkbox next to Include this account when receiving mail or synchronizing option is selected.

3.       Then, you will need to go to theServers tab and enter the following information on your screen.

·         Check and confirmPOP3or IMAPshows for the Incoming mail server.

·         Make sure that the Incoming Mail Server has the correct email address.

·         Next, you will need to enter or paste your Secure mail key in the Password field.

·         Make sure that the checkbox next toRemember passwordis selected.

·         Select the checkbox next to My server requires authenticationunder the Outgoing Mail Server.

4.       After that, you will need to go to the Outgoing Mail Server Settings and confirm the following:

·         Incoming server: imap.mail.att.net (for IMAP) or inbound.att.net (for POP3)

·         Outgoing mail server: smtp.mail.att.com (for IMAP) or outbound.att.net (for POP3)

5.       Then, you will need to open the Advanced tab and confirm the following:

·         Incoming server: Enter 993 (IMAP) or 995 (POP3).

·         Use the following type of encrypted connection: SSL.

·         Outgoing server: Enter 465 (IMAP and POP3).

·         Use the following type of encrypted connection: SSL

6.       Once you are done entering the information in the relevant fields, you will need to select the Applybutton and then on the OKbutton. And, this is how you can verify and update your BellSouth email settings in Windows Live Mail.

 

So, these are the steps that you will need to follow to configure your BellSouth email account on Windows Live Mail using the email settings mentioned above.

For direct speak with Bellsouth professionals, You can call toll free Bellsouth email customer support number to fix email problems.

How to Recall Email in Hotmail and Avoid Embarrassing Mistakes

 

Recall email in Hotmail is an amazing feature that lets users recall a particular email, make corrections (if there be), and send it again.

So, how do you recall an email in Hotmail? 

How to Recall Email in Hotmail?

If you are an Internet user, particularly an email user, involved in sending and receiving emails, you must have had this experience once – sending an email and immediately feeling embarrassed because you sent it to a wrong recipient or a group of people who are not supposed to see the message or the email is missing an attachment or it needs some correction or you click the “Send” button accidentally. If you are an Outlook Mail user, you are not out of luck. 

Since you cannot hack into the recipient’s inbox and delete it, you can highly count on this great feature from Outlook. It allows you to recall the message, make appropriate corrections, and send it again.

However, there’s a catch.

Outlook can only recall the message if the recipient hasn’t opened it. 

Steps to Recall Email in Hotmail?

·        Open Outlook.

·        Click on the “Sent Items” folder (in the folder pane on the left).

·        Choose the message that you want to retrieve. From the message tab, you need to select “Actions”.

·        Now, click “Recall This Message”.

·        You will then select “Delete unread copies of this message” or “Delete unread copies and replace with a new message”.

·        Click “OK” (Tick the option “Tell me if recall succeeds or fails for each recipient” if you wish to know).

·        Then you can compose the message (a replacement message) and click “Send”.

You have successfully recalled the message.

Note:

1.      Didn’t come across the “Recall This Message” option? Okay! Probably, you don’t have an Exchange Account available.

2.      Also, if you are using Outlook on the web, you wouldn’t be able to recall the message.

3.      If a message is protected by Azure Information Protection, you cannot recall it.

How to Be Sure If a Message Recall Is Successful – 5 Scenarios to Check

The failure or success of an email recall largely depends on the settings of the recipient’s Outlook.

#Scenario 1: You compose an email and send it to an address. Realizing some error, you recall the original message and replace the same with a new one.

On the recipient’s computer, the checkbox “Automatically process requests and responses to meeting requests and polls” (under the “Tracking” section) is selected.

Result: In this scenario, both the messages (original and recall) are received in the inbox of the recipient. Believing the recipient hasn’t read the original message, it gets deleted. The recipient is notified that the sender, i.e. you have deleted the message from his mailbox.

#Scenario 2:You compose an email and send it to an address. Realizing some error, you recall the original message and replace the same with a new one.

On the recipient’s computer, the checkbox “Automatically process requests and responses to meeting requests and polls” (under the “Tracking” section) is not selected.

Result:In this scenario, both the messages (original and recall) are received in the inbox of the recipient.However, one of the following results will occur on the recipient’s computer –

1.      Both the original message and the recall message will be available in the mailbox if the recipient reads the original message first.

2.      The recall message will be available in the mailbox if the recipient reads the recall message first. However, he will be notified that the sender has deleted the original message from his mailbox.

#Scenario 3:You compose an email and send it to an address. Realizing some error, you recall the original message and replace the same with a new one.

On the recipient’s computer, the original message is moved out of the inbox – either by the action of the recipient or by the rule –and the recall message is available in the inbox or moved to another folder.

Result:If both the messages are in separate folders, the recall attempt will be failed regardless of the Outlook configurations. This means the recipient can see both the original and the recall messages.

#Scenario 4:You compose an email and send it to an address. Realizing some error, you recall the original message and replace the same with a new one.

On the recipient’s computer, both the original message and the recall message is moved to the same folder – either by the action of the recipient or by the rule.

Result:The following result may occur –

1.      Both the original message and the recall message will be available in the mailbox if the recipient reads the original message first.

2.      The recall message will be available in the mailbox if the recipient reads the recall message first. However, he will be notified that the sender has deleted the original message from his mailbox.

Check the above steps to recall your original message and make the corrections if required. If you need technical assistance, you may contact the professionals at Outlook Customer Support phone number. The certified technicians are available round the clock.