Sending an email mistakenly to a wring recipient can be quite frustrating, especially when it’s a confidential type of email. Well, not so sure about other email service but if you ever come across such a situation in your Outlook program, you can easily recall an email in Outlook.
Though you can recall and rectify the wrong or incomplete email sent to a recipient from your Outlook email program, there are some conditions that should be met in order to make the recalling process successful.
· Both sender and recipient must have an Outlook, Office 365 or Microsoft Exchange email account and that too in the same organization.
· The original email and the recalled email must be delivered in the Inbox folder of the recipient.
· Emails that would have not been read by the recipient, only those will be recallable.
· The recipient from whom you are recalling the email should have Outlook for Windows opened when recalling the email.
· In case the recipient is accessing Outlook through Web Access, Mac, or Mobile Device, the recalling process will not be successful.
Now, as you are aware of the conditions in which you will be able to recall the emails, follow the below-mentioned steps to recall emails in your Outlook program.
Steps to Recall An Email in Outlook
Recalling Emails in Office 2007
1. Open Outlook and go to Mail > Navigation Pane section. Then, you will need to and click on the Sent Items option.
2. Next, open the sent email you wish to recall.
3. Then, you will need to go to the Message tab and select the Actions group. Then, click on the Other Actions option and select the Recall This Message option under Other Actions’ drop-down menu.
4. After that, click on the option -
“Delete unread copies and replace with a new message or Delete unread copies and replace with a new message.”
NOTE: If you are sending an email to the multiple recipients, it is suggested to deselect the checkbox next to – “Tell me if recall succeeds or fails for each recipient” option.
5. In case, you want to send a replacement email for the recalled email, you will need to compose the message and then click on the Send button.
NOTE: If you are not able to see “Recall This Message” option, the reason that could be that you are not having an Exchange Server account or it can also be that you are not using Microsoft Office Outlook 2007.
To identify the types of email accounts you have in your Outlook profile, you will need to check the Account Settings dialog box in Outlook. To do this, you will need to:
· Open the Tools menu and select the Account Settings option.
· Next, you will need to go to the Email tab. Here, the Type column will be showing the type of email account for each entry. This way you will be able to know the type of email accounts active in your Outlook profile.
For Newer Versions of Outlook
1. Go to the Sent Items folder from the folder pane and select the email you wish to recall by double-clicking on it.
2. Next, you will need to go to the Message tab, select the Actions option. This will open a drop-down menu will on the screen.
3. From the drop-down menu that appears on your screen, you will need to select “Recall This Message” option. A box will appear on your computer screen.
NOTE: If you don’t see the “Recall This Message” option on your screen, this could mean that you don’t have an Exchange account or the feature is unavailable in your organization.
4. Now, In the “Recall This Message” box, click on the Delete unread copies of this message or Delete unread copies and replace with a new message and then click on the OK button.
5. Then, to send a replacement email, you will need to compose a message and hit the Send button. The replacement message will be sent to the recipient.
So, these are the steps you will need to follow to recall an email in your Outlook email program.
Though you can recall and rectify the wrong or incomplete email sent to a recipient from your Outlook email program, there are some conditions that should be met in order to make the recalling process successful.
· Both sender and recipient must have an Outlook, Office 365 or Microsoft Exchange email account and that too in the same organization.
· The original email and the recalled email must be delivered in the Inbox folder of the recipient.
· Emails that would have not been read by the recipient, only those will be recallable.
· The recipient from whom you are recalling the email should have Outlook for Windows opened when recalling the email.
· In case the recipient is accessing Outlook through Web Access, Mac, or Mobile Device, the recalling process will not be successful.
Now, as you are aware of the conditions in which you will be able to recall the emails, follow the below-mentioned steps to recall emails in your Outlook program.
Steps to Recall An Email in Outlook
Recalling Emails in Office 2007
1. Open Outlook and go to Mail > Navigation Pane section. Then, you will need to and click on the Sent Items option.
2. Next, open the sent email you wish to recall.
3. Then, you will need to go to the Message tab and select the Actions group. Then, click on the Other Actions option and select the Recall This Message option under Other Actions’ drop-down menu.
4. After that, click on the option -
“Delete unread copies and replace with a new message or Delete unread copies and replace with a new message.”
NOTE: If you are sending an email to the multiple recipients, it is suggested to deselect the checkbox next to – “Tell me if recall succeeds or fails for each recipient” option.
5. In case, you want to send a replacement email for the recalled email, you will need to compose the message and then click on the Send button.
NOTE: If you are not able to see “Recall This Message” option, the reason that could be that you are not having an Exchange Server account or it can also be that you are not using Microsoft Office Outlook 2007.
To identify the types of email accounts you have in your Outlook profile, you will need to check the Account Settings dialog box in Outlook. To do this, you will need to:
· Open the Tools menu and select the Account Settings option.
· Next, you will need to go to the Email tab. Here, the Type column will be showing the type of email account for each entry. This way you will be able to know the type of email accounts active in your Outlook profile.
For Newer Versions of Outlook
1. Go to the Sent Items folder from the folder pane and select the email you wish to recall by double-clicking on it.
2. Next, you will need to go to the Message tab, select the Actions option. This will open a drop-down menu will on the screen.
3. From the drop-down menu that appears on your screen, you will need to select “Recall This Message” option. A box will appear on your computer screen.
NOTE: If you don’t see the “Recall This Message” option on your screen, this could mean that you don’t have an Exchange account or the feature is unavailable in your organization.
4. Now, In the “Recall This Message” box, click on the Delete unread copies of this message or Delete unread copies and replace with a new message and then click on the OK button.
5. Then, to send a replacement email, you will need to compose a message and hit the Send button. The replacement message will be sent to the recipient.
So, these are the steps you will need to follow to recall an email in your Outlook email program.
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